COE Specialist II
About this role
COE Specialist II
Location
Visakhapatnam, India
Team Customer Support
Subteam Customer Support
Posted on Aug 3, 2026
Meet the Customer Support team Mariano, Head of Global Delivery CX
About the role and team Community Operations at Uber is where real people solve real problems in real time. As a COE Specialist II, you will be at the heart of our customer support engine, tackling complex issues for riders, drivers, and merchants that don’t always have a clear script. This isn't just about clearing a queue; it’s about navigating high-stakes situations with a mix of empathy and clinical precision to ensure our community feels supported even when things get messy.
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