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Cloud Solution Architect – AWS

Zendesk
flexible
Pune, India; Remote, Maharashtra, India; Remote, Karnataka, India; Bangalore, India; Remote, Dehli, India Posted Jul 16, 2026

About this role

About the Role We are seeking a highly experienced Cloud Solution Architect with deep AWS expertise to design and lead scalable, secure, and compliant cloud architectures. The role emphasizes data engineering, IAM, serverless design, API-driven data platforms, and cloud-based contact center solutions. You will drive best practices in cloud design, security, data workflows, automation, and deployment. What You'll Do

  • Design and lead secure, highly available cloud architectures primarily on AWS
  • Architect identity and access management solutions, including federated authentication, multi-factor authentication, and customer identity and access management (CIAM)
  • Drive best practices in designing event-driven, serverless applications with AWS Lambda, API Gateway, EventBridge, SQS and other AWS Services

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