Clinical Receptionist, Patient Financial Services, Penn Dental Medicine
About this role
Clinical Receptionist, Patient Financial Services, Penn Dental Medicine
Clinical Receptionists are responsible for providing superior patient-focused experiences in scheduling appointments, resolving patient needs or concerns, and creating/updating patient accounts.
Job Description
The ideal candidate for a CLINICAL RECEPTIONIST with Penn Dental Medicine's clinical departments will provide superior patient-focused experiences supporting the delivery of high-quality care.
PATIENT EXPERIENCE
- Professionally greet & assist patients at the front desk of assigned clinical department.
- Consistently demonstrate concern and courtesy for colleagues and patients, following up with individuals to ensure satisfaction with the level of service expected.
PATIENT RESPONSIBILITIES:
- Accurately gather/update update patient accounts.
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