Client Support Specialist
About this role
Job Title: Client Support Specialist
Job Description
Job Purpose
ICE Data Indices presents multiple, unique opportunities for a full-time Client Support Specialist to join a team responsible for providing support of various Fixed Income platforms. Support functions will include but not be limited to, standardized report configuration, enhancing technological environments, and assisting in building workflows to satisfy client Fixed Income strategies.
Responsibilities
- Provide guidance on various client workflows to multiple internal ICE Data Services teams including development, data content, product, quant and quality assurance.
- Assist in implementation and creation of new accounts and projects.
- Provide expert training and support to application users.
- Streamline current procedures to better serve end-customers.
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