Client Service Representative I
About this role
About the Role As a Client Service Representative at Guidehouse, you will respond to day-to-day lender loan servicing inquiries related to government program operations, including one or more of the following functions: loan document processing, payments, reporting, account activity, remittance reconciliation, and industry performance/adherence with stated agreements. You will be responsible for selecting the appropriate methods from a wide variety of procedures and/or make simple adaptions and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. You will be able to escalate any recognized issues. What You'll Do
- Respond to day-to-day lender loan servicing inquiries related to government program operations.
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