Client Manager, Customer Success
About this role
Job title: Client Manager, Customer Success
Location: Remote - Michigan
Reports to: Managing Director, Customer Success
The Role:
As a Client Manager in the OEM Customer Success organization, you will act as a data analyst lead and trusted advisor for one of our clients, working with one of our most complex and valuable datasets. You will serve as a subject matter expert with JD Power’s proprietary U.S. Automotive Configuration and Retail Transaction data to create value at our clients and drive client retention. This role is part of a team of the world-class automotive analysts, offering opportunities to consult with industry leaders and support decisions impacting millions of dollars in OEM profitability. This role will be heavily relied upon to enable business development growth through the creation of effective case studies highlighting the value that J.D.
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