Client Advisor
About this role
About the Role
At Burberry, the Client Advisor builds relationships with new and existing clients, delivering a personalised and elevated experience with commercial success in a luxury retail environment. Reporting to store management, the Advisor conveys passion for the brand, fashion and luxury product knowledge to inspire clients. What You'll Do
- Meet and exceed individual and store sales and other commercial KPIs
- Inspire clients through storytelling and passion for the brand
- Provide luxury service with deep knowledge of product, fashion and styling
- Follow the client journey: first impression, discovery, expert styling and closing the sale to maintain relationships
- Be efficient in follow-up and after-sales service
- Contribute to daily store operations, maintain high luxury standards in front and back of house, manage inventory, markdowns and stockroom when required
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