Claims Service Supervisor
About this role
Summary
As a Claims Service Supervisor, you will be responsible for overseeing the day-to-day operations of healthcare claims processing team, ensuring claims are adjudicated accurately, efficiently, and in compliance with regulatory requirements, and client contracts. Providing leadership, coaching, quality oversight, and operational support to claims examiners and analysts while driving continuous process improvements and service excellence.
Your role in our mission
- Supervise and lead a team of healthcare claims examiners and analysts.
- Monitor claim inventory, turnaround times, productivity, and quality metrices to ensure service level agreements (SLAs) are achieved.
- Assumes supervisory responsibility of electronic and paper claims submissions; oversees analysis, correction and eligibility of edits and errors.
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