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Claims Processor
Turo
hybridUSD 20 / hour
Phoenix, AZ Posted Aug 20, 2026
About this role
Job title: Claims Processor
What you will do
- Provide exceptional customer service and support to Turo hosts, guests, external vendors, and internal teams via Slack, email, voice, and/or chat
- Manage recovery activities, review eligibility for accounts and vehicles relative to claims, review for liability, and own our resolving indirectly space
- Assist Turo members through the incident process
- Assist with non-complex claim resolutions
- Contribute to internal process documents and help streamline workflow
Your profile
- Can multitask while ensuring all proper and accurate notations on an account are completed within a timely manner
- You are the go-to person to answer questions at your current job and are looking for a challenge and a change of pace
- Attention to detail is crucial — we work in a marketplace supporting hosts and guests across multiple geographies
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