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ZI
Cash Collection Associate (m/f/x)
Zoetis International
hybrid
Warsaw
About this role
Cash Collection Associate (m/f/x)
This position will report to the Cash Collection TL and will coordinate and support the execution of Accounts Receivable related activities.
Responsibilities
- Perform day-to-day activities related to Cash Collection and Accounts Receivable processes.
- Manage dunning activities and prepare reports with commentary for the assigned customer portfolio.
- Contact customers and handle inbound calls to resolve queries and disputes in a timely and professional manner.
- Proactively manage overdue accounts, including analysis and reconciliation of balances.
- Cooperate closely with different departments (Customer Service, Cash Application, Local Markets).
- Review, follow, and continuously improve operating procedures to support process efficiency and compliance.
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