Case Manager Nurse
About this role
Case Manager Nurse
The Case Manager Nurse in Optum Frontier Therapies will directly support our clinical model serving patients with rare diseases by developing relationships with patients while conducting assessments specific to their therapy. This role will be under direct supervision from the Clinical Operations Supervisor.
Candidate must be willing to work 8:30am-5:00pm Pacific time.
Primary Responsibilities:
- Conduct comprehensive patient level assessments over the phone with documentation in proprietary platform
- Conduct meaningful conversations with patients and their caregivers to understand the need for interventions to enhance their overall health outcomes and develop care plans
- Manage inbound and outbound calls from patients and caregivers while maintaining quality services levels
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