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Business Center Associate
Fairmont Orchid
onsite
Hawaiʻi Island, Kohala Coast, Hawaii
About this role
Job title: Business Center Associate
What you will be doing:
- Welcome guests in a warm, professional, and engaging manner.
- Assist guests with printing, copying, scanning, faxing, and other business services.
- Provide support with computer workstations, internet access, and office equipment.
- Coordinate shipping and receiving of guest packages through approved carriers.
- Answer guest inquiries and provide information regarding hotel services, amenities, and local attractions.
- Maintain cleanliness, organization, and presentation of the Business Center at all times.
- Ensure all business equipment is functioning properly and report maintenance concerns promptly.
- Monitor and replenish office supplies and inventory.
- Process guest charges accurately using the hotel's property management system.
- Maintain confidentiality of guest information and business documents.
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