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Branch Manager

Key Bank
onsite
North Tonawanda, NY

About this role

Job title: Branch Manager

About the Role Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that provides excellent client service by analyzing client needs and recommending financial solutions. The Branch Manager is accountable for branch operations and compliance.

What You'll Do

  • Lead and develop a high-performing branch team, coaching staff to deliver outstanding client service
  • Analyze client needs and recommend financial solutions that support clients' financial wellness and goals
  • Manage branch operations and ensure regulatory and internal compliance
  • Build trusted relationships with customers and the local community
  • Collaborate with partners to drive sales and service goals

What We're Looking For

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