Billing Representative I Nights
About this role
Billing Representative I Nights
Job Summary
Under close supervision, this position is responsible for a limited variety of administrative duties for functional groups involving compiling and arranging amounts owed from accessorial charges, processing and coding documents, maintaining records and files, monitoring of detention events, and/or preparing invoices and record transactions. Routines are generally prescribed and supervision is readily available.
Job Description
Key Responsibilities
- Communicate with the internal and external stakeholders to collect documentation for invoicing, inputting, and processing transactions into billing systems
- Collaborate with internal stakeholders to address billing questions, escalate issues, & resolve basic problems
- Answer external customer billing questions and troubleshoot billing issues
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