Bilingual Office Administrator (English/Spanish)
About this role
Bilingual Office Administrator (English/Spanish)
Role Overview Our client is acquiring a residential lawn care business (with a possible second, related tree care acquisition) and needs a generalist Office Administrator to centralize phone, customer, and light administrative support as the business transitions from an owner-operated model to a structured operation.
Key Responsibilities
- Reception & Phone Support: Answer all inbound calls for the business via a centralized line, take detailed messages, and provide simple, pre-scripted quotes (e.g., standard mowing pricing tiers) over the phone.
- Lead & Issue Triage: Support incoming leads, route and triage customer service issues, and properly escalate complex sales conversations or estimates to the General Manager or ownership.
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