BI Analyst
About this role
About the Role Join PalmPay as a BI Analyst to support data-driven decision-making across our consumer finance and installment lending business. You will translate complex data into actionable insights on loan performance, customer behavior, risk trends, collections efficiency, fraud detection, and sales optimization. What You'll Do
- Analyze the end-to-end lending funnel including customer applications, credit approvals, loan disbursements, repayment behavior, delinquency trends, and collections performance.
- Monitor and track key lending KPIs such as Approval Rate, Conversion Rate, Disbursement Rate, PAR, M1/M2+ Delinquency, Roll Rate, Vintage Analysis, DPD, and Recovery Rate.
- Conduct deep-dive analyses to identify portfolio trends, customer behavior patterns, and operational inefficiencies.
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