AV/IT Support Technician - AV Event & End User Support
About this role
Position Summary
This blended role provides up to Tier 3 event production and AV/UCC support while also assisting with End User Services and Tier 1 helpdesk tasks as required by the business.
The technician should have approximately 3 to 5 years of relevant AV, event production, or technical support experience.
Responsibilities
- Support onsite, virtual, hybrid, and occasional offsite events from pre-production through event closeout.
- Review technical plans, run of show documentation, equipment requirements, and production schedules.
- Set up, configure, test, operate, and troubleshoot audio, video, conferencing, presentation, playback, recording, and related event systems.
- Support rehearsals, presenters, executives, and live event delivery.
- Diagnose and resolve technical issues quickly during live events.
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