Associate Professional, Account Activation & Onboarding
About this role
Associate Professional, Account Activation & Onboarding
job responsibilities
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Provide email and customer support for account activation and onboarding
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Coordinate with sellers and partners to ensure smooth onboarding and support
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Follow up on contracts to drive revenue and ensure timely processing
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Manage quote renewals for software/license renewals
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Collaborate with internal teams to support sales operations and customer experience
qualifications
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College graduate of any course; or High School Diploma (but should have at least 5 years functional experience)
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Mut have at least 4 years BPO experience with Onboarding new customers, Renewals, Customer Service, or other related roles
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Background in supply chain or IT distribution is highly preferred
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Experienced with MS Excel for reporting and tracking
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Strong time management and organizational skills
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