Assistant Store Manager - Service
About this role
About the Role The Assistant Store Manager – Service leads the store team in delivering world-class service and achieving sales goals while supporting the management team. This role ensures appropriate staff coverage and coaches associates to provide an exceptional customer experience. What You'll Do
- Leads the store team to create an exceptional experience for customers and exceed sales goals
- Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience
- Reinforce customer service principles by coaching staff on their successes and challenges
- Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals
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