Application System Support Manager (SQL / Insurance Systems)
About this role
Job title: Application System Support Manager (SQL / Insurance Systems)
Role Summary
As an Application System Support Manager (SQL / Insurance Systems), you will be leading an international support team delivering Insurance Software solutions across London Market, General Insurance, and Health Insurance clients.
The role involves managing SLA delivery, issue resolution, client enhancements, release planning, reporting, invoicing, staffing, utilisation, and billability, while ensuring high levels of customer satisfaction and service quality.
Working with SQL Server and DXC application tools, you will be providing technical leadership and support, mentoring colleagues, supporting service delivery activities, and deputising for the Support Manager when required.
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