Application Support Engineer
About this role
Job title: Application Support Engineer
We're hiring an Application Support Engineer to investigate and resolve technical support issues for customers by combining traditional troubleshooting with generative AI tools and deep inspection of APIs, logs, and configurations.
Job details
Location: Remote (Worldwide) Job type: Full-time, long-term Hours: 1:00 PM – 10:00 PM UTC (8:00 AM – 5:00 PM US Eastern) Salary: $60,000/year ($30/hour)
Responsibilities
- Resolve complex and escalated customer support issues using technical troubleshooting and AI
- Replicate failures and investigate problems using logs, configurations and other evidence
- Track API behaviour and examine JSON payloads
- Diagnose technical issues and determine the actual root cause
- Use AI tools effectively while validating and verifying their output
- Provide clear technical explanations to customers
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
AI rewrites and formats your CV so it reads well and gets past screeners.
Get your match percentage for this exact role before you spend time applying.
Send a polished application in one click — no retyping the same details.
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.