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Analyst - Service and Delivery
WTW
onsite
San Francisco, California, United States
About this role
Analyst - Service and Delivery
Description
- The Role
- Manage successful outsourcing of workflows including, but not limited to, certificates of insurance, evidence of insurance, auto identification cards, policy checking, claim management and MVRs. Perform database file management and input information accurately; manage and maintain documents in agency management system. Manage alerts from various carrier websites and other resources. Prepare and review client communications and deliverables. Assist in the preparation and distribution of client deliverables. Monitor and manage the process of client information, new business, renewals, endorsement, reinstatements and cancellations. Prepare, monitor and resolve billing discrepancies and perform reconciliations.
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