Agente de Soporte Técnico - Service Desk
About this role
Agente de Soporte Técnico - Service Desk
At DXC we use the power of technology to deliver mission-critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.
People in Corporate Functions make DXC a well-run and high-functioning organization. Each team contributes to DXC's success, and everyone delivers world-class service and has opportunities to grow and learn.
WHAT YOU’LL DO
- Recibir contactos por medio de llamadas, chats, portales y solucionar dentro del alcance incidentes de software/hardware de TI
- Documentar todo el proceso de solución hecho para solucionar el incidente
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