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After Sales Representative with German

Emerson Electric Co.
hybrid
Cluj-Napoca, Cluj, Romania

About this role

If you are a professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you! In this role, you will support customers throughout the complaint resolution and after-sales process, ensuring a positive customer experience through timely communication, cross-functional collaboration, and continuous process improvement. You will play a key role in maintaining strong customer relationships while contributing to operational excellence and service quality.

In This Role, Your

Responsibilities

Will Be:

  • Manage and coordinate customer complaints from initial registration through final resolution, ensuring a seamless customer experience.
  • Communicate with customers through multiple channels to provide updates, timelines, and resolution information.

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