Admin Customer Service Manager

The Admin Customer Service Manager will oversee administrative operations and ensure excellent customer service delivery by managing office policies, administrative processes, and customer interactions to maintain high client satisfaction and operational efficiency.

Responsibilities

• Oversee daily administrative and office operations.
• Review, implement, and maintain office policies and procedures.
• Coordinate administrative activities to improve efficiency and productivity.
• Manage customer enquiries, complaints, and support requests professionally.
• Ensure high standards of customer service and client satisfaction.
• Maintain accurate records, reports, and documentation.
• Support team performance and operational excellence.

Requirements

• Minimum of 3–5 years' experience as an Administrative Manager or in a similar role.