Admin Customer Service Manager
About this role
Admin Customer Service Manager
The Admin Customer Service Manager will oversee administrative operations, improve workplace efficiency, and ensure exceptional customer service delivery while leading administrative staff and collaborating with internal teams.
Responsibilities
- Oversee and coordinate daily administrative operations.
- Review, implement, and maintain office policies and procedures.
- Ensure efficient workflow and smooth office management.
- Manage customer enquiries, complaints, and support requests professionally.
- Supervise administrative processes and maintain accurate documentation.
- Prepare reports and support operational decision-making.
- Drive customer satisfaction through effective service delivery.
- Collaborate with internal teams to improve administrative and customer support functions.
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