Accounts Payable Helpdesk AI Steward
About this role
As an Accounts Payable Helpdesk AI Steward, you will collaborate with AI-enabled tools and agents to manage supplier inquiries, resolve exceptions, and ensure high-quality Accounts Payable service delivery. You will play a key role in monitoring AI-supported processes, intervening where needed, and driving continuous improvement in AI-driven Accounts Payable operations. You will work closely with suppliers, internal stakeholders, and digital solutions while reporting to the AP Team Leader. This position follows a hybrid work model based in Katowice.
Your Responsibilities:
- AI-Supported Supplier Inquiry Management: Partner with AI agents to monitor and manage supplier inquiries related to payments, invoices, and account status, ensuring timely and accurate responses across channels (email, helpdesk, automation platforms).
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