Account Manager SMB/ Mid-Market
About this role
About the Role Uber Eats Account Manager leads post-sales engagement for high-value SMB and Mid-Market restaurant partners, owning their lifecycle from onboarding to profitability and turning merchants into long-term strategic partners. Based in New York, NY or Boston, MA with a hybrid work schedule (in-office Tue–Thu). What You'll Do
- Navigate and grow a high-value portfolio of SMB and Mid-Market restaurant partners, taking full ownership of their lifecycle from onboarding to long-term profitability.
- Build and maintain proactive communication channels with merchant partners via phone, email, and face-to-face meetings to earn trust.
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