Account Manager - SMB
About this role
About the Role As an Account Manager in Apollo’s SMB segment (1–200 employees), you will drive expansion revenue and retention for a book of ~300 accounts. You’ll partner with Customer Success, Support, Onboarding and Product teams to deliver a seamless customer experience in a hybrid workplace with three in-office days per week. What You'll Do
- Manage the entire sales process from initial conversation, trial management, negotiation, legal, to close, with an average deal cycle of 30 days or less.
- Negotiate a high volume of renewals (~10) each month within your book of business.
- Manage a pipeline of inbound inquiries to identify, engage potential buyers.
- Take 5+ meetings per day and 25+ meetings per week across upsells and renewals.
- Consistently create 3x pipeline month over month.
- Achieve and exceed monthly and quarterly quotas.
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