Absence Management Claim Specialist
About this role
About the Role Join MetLife's Global Customer Service and Operations (GCSO) team as an Absence Management Claim Specialist within Global Operations (Global Ops). This role focuses on creating positive experiences for MetLife customers by managing a variety of leave types in a fast-paced, collaborative environment, driving innovation and operational excellence through trusted, empathetic service. What You'll Do
- Manage a combination of leave types in a fast-paced, dynamic environment, ensuring accurate and timely processing.
- Collaborate across teams to create and maintain solutions for our customers’ leave landscape.
- Deliver a differentiated customer experience rooted in operational excellence, trust, empathy, and innovative technology.
- Adapt to evolving policies and processes in a globally focused operations setting. What We're Looking For
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